Is the payments process secure ?
Yes, we work with the biggest payments provider in the world, using the latest securities standards.
I bought a ticket or a table but I wasn't able to enjoy it, can I get refunded ?
If you think you deserve a refund, you can send us an email to firstname.lastname@example.org and we will check with the organizer. Please remember that it depends of the refund policy of the organizer and the law of the country where the event took place.
How does this work ?
Nothing easier. Once you bought your ticket, you will find it in the infinight app and in your email inbox ! Just take it at the event and let the organizer scan the QR code.
How the price is fixed ? Will I have to pay something more at the entry ?
Don't worry, there is no hidden fees with infinight, you pay what you see in the most transparent way.
I'm an artist/venue owner/event oragnizer/organization and I want to have my page on infinight, how can I do that?
Just register on the business website ans start by claiming or suggesting your page!
How much does it cost?
We offer a free plan containing most of the features, no credit card or any engagement in any kind. If you want to access all the premium features, our premium plan will be perfect for you.
When will I get the money from the tickets/tables I sell?
The money will be automatically transfered to your bank account within a week. Simplicity is the key.
We'd love to hear from you!